This unit equips workers, particularly in healthcare and community services, with essential skills and knowledge to respectfully interact with people from diverse social and cultural groups, including Aboriginal and/or Torres Strait Islander communities. It focuses on developing cultural competence, crucial for effective communication and safe, non-judgmental care in various settings.
The course covers communication strategies, cultural awareness, safety, and legal responsibilities, enhancing workers' ability to engage effectively and respectfully with diverse populations across industries. It also provides students with an opportunity to reflect on their own social and cultural perspectives and biases. Completing this unit helps workers recognise, understand, and respond appropriately to cultural differences in attitudes, beliefs, and behaviours, promoting inclusive and culturally competent practices in their professional interactions.
Units Delivered
The following units will be included in your certificate: